Our staff is available 24 hours a day, 7 days a week to provide complimentary, confidential assessments. Call us at 303.673.9990

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Help for Adolescents

Centennial Peaks’ adolescent program treats teenagers aged 13-17 who are struggling with mental illness. We offer a confidential environment and multiple levels of care so each patient receives customized treatment.

FAQ

Phone

  • Cell phones are not permitted in the facility for privacy and therapeutic reasons. This applies to visiting time in the cafeteria; please leave phones with the receptionist at the front desk when you check in.
  • Please make sure you know your child’s patient ID number and provide it to any family that will be calling or visiting your child. This will be provided at admission and is used to protect your child’s privacy by identifying patients’ family members.
  • Scheduled Phone Times: We request that phone calls be made primarily to parents during the times listed below. On admission the parent/guardian will be asked to complete a phone list with essential phone numbers so that we may reach individuals involved in the patient’s care.
    • Monday – Friday
      • 7:30a.m. – 9:30 a.m., 11:30 a.m. – 1:00 p.m., 6:00 p.m. – 7:00 p.m., 8:30 p.m. – 9:30 p.m.
    • Saturday – Sunday
      • 7:30 a.m. – 9:30 a.m., 10:30 a.m. – 11:30 a.m., 8:30 p.m. – 9:30 p.m.
  • Parents may always call the adolescent unit nursing station: (303)-666-2032

Arrival

Search: A staff member will go through an adolescent’s belongings and do a thorough search of their clothing to ensure safety.

Clothing: Bring only a minimal amount of clothing. Washer and dryer access are available.

The following are allowed:

  • Two pairs of pants
  • Two shirts
  • Sports bras or other bras without wire inserts
  • One pair of rubber-soled shoes without shoelaces

Rooms: Our rooms are designed for two people.

Valuables, money and food:

  • Valuables should be sent home with a family member. If this is not possible, your child may keep valuables in a bin which unit staff can access for them upon request.
  • Belongings will be documented as they are brought in to ensure their safe return upon discharge.
  • Plants or flowers must be in a plastic container.

Prohibited items:

  • Electronics or cell phones
  • Strings
  • Glass
  • Metal
  • Spikes
  • Certain zippers
  • Caffeinated beverages will not be allowed due to possible medication interactions.
  • Make-up is not permitted for safety, hygiene and therapeutic reasons
  • Hygiene items will be supplied

Visitation

  • Parents and guardians: Visitation is Monday through Sunday and occurs in our cafeteria. Patients are allowed only two visitors at a time. Only parents/legal guardians may visit. 
  • Other immediate family: If a parent/legal guardian would like for a sibling to visit the patient following must occur:
    • All siblings must be accompanied by a parent/legal guardian and only two individuals can visit at the same time.
    • All siblings must be at least 13 years of age or older. Please note: Siblings who are in the waiting room must be supervised by a family member/adult.
  • Social services: Social services caseworkers, guardians ad litem, probation officers, etc. may visit as appropriate.
  • Clergy: May visit, but only as approved by the parent.
  • Considerations: The length of a stay on the unit is generally less than five days. We feel that patients need to spend valuable time talking with their parents during visitation in order to work on clinical issues. There may be an unusual or unforeseen family concern that requires an exception to this visitation policy. The social worker should be notified of the particular issues during business hours so that any changes or exceptions may be made before the time of visitation.
  • Visitor limit: During visiting time, we ask that there be no more than two visitors per patient at one time. All visiting must take place within staff sight.

Groups and Meetings

During hospitalization, you will be contacted to set a time for a family meeting. The purpose of the meeting will be to:

  1. Gather background and history information for the treatment team
  2. Answer questions the family may have about treatment
  3. Create a plan for aftercare